Involved Parties
Involved Parties
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This section outlines the entities involved in the vehicle sale, warranty representation, subsequent service activity, and related documentation requests.
Each party listed below had a defined role in the transaction or its oversight, including the selling dealership, warranty administrator, manufacturer, and relevant Florida regulatory agencies.
Identifying these roles is essential to understanding how responsibilities are distributed and how responses were provided throughout the documented timeline.
Each entity listed below maintained separate records and provided independent responses.
Vehicle and Warranty Selling Dealer
Jack Hanania Chevrolet
2255 U.S. Highway 1 South
St. Augustine, FL 32086
Vehicle and Warranty Dealership Parent Company
Hanania Automotive Group
11650 Beach Blvd
Jacksonville, FL 32246
Warranty Administrator
Fidelity Warranty Services, Inc.
500 Jim Moran Blvd
Deerfield Beach, FL 33442
Vehicle Manufacturer
General Motors
P.O. Box 33170
Detroit, MI 48232-5170
GM Customer Assistance Case Number References (single matter): 90112438, 86117637, 88377730, 85602614, 87366326, 84254591, 86306387, 84254591, 07010912, 84254581, 88377730 & 90112438
****Multiple case numbers were assigned by General Motors during the course of this single matter. These case numbers reflect transfers, re-openings, and internal routing between departments, but all relate to the same underlying issue concerning this vehicle and the warranty dispute.****
Florida Department of Agriculture and Consumer Services (FDACS)
Case Number: 2601-00693
Florida Department of Financial Services (DFS) / Office of Insurance Regulation
Case Number: CAS-16599-T1T3N3
Florida Department of Highway Safety and Motor Vehicles (DHSMV)
Complaint File Number: Dealer License File VF-11281971/1
Federal Trade Commission (FTC)
Report Number: 195863174
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